WHAT WE DO

Crossroads Dumfries and Lower Nithsdale provides a Care Attendant service in the Dumfries burgh and south to the Solway coast.

The service is managed by a Service Manager who organises and reviews the care service.  We can provide care 365 days a year and 24 hours a day.

What do our Care Attendants actually do?

A care attendant will take over the caring duties of the carer to allow them to have a short break (also called respite) or to provide support and care for someone living alone. The Care Attendant provides support in the service user’s own home. Generally most care and support tasks that would otherwise have been done by the family can be done by the Care Attendant. This includes personal care tasks but does not include tasks that should be carried out by a nurse or other healthcare professional.

Other tasks can be

  • Preparing and serving meals and helping clients to eat and drink
  • Assisting with toileting and personal hygiene and assisting in the management of continence
  • Administering medicines
  • Helping client with dressing and undressing
  • Providing companionship and emotional support
  • Assisting with mobility
  • Keeping the client’s room tidy and undertaking all essential laundry
  • Escorting clients and taking them on outings

Care Attendants work to professional standards of practice such as

  • Being trained to national standards
  • Being reliable and punctual at promised times of respite provision
  • Behaving as a guest in another person’s home
  • Respecting privacy and confidentiality
  • Respecting the wishes of the person being cared for as well as those of the carer



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